City of Mannheim

City portal www.mannheim.de based on inxire Digital Content

"With this solution, the individual departments can now create and update their own Internet contents without knowledge of HTML."

Gerd Armbruster, Head of Division of Information Technology, City of Mannheim

 

The City of Mannheim has made a step in the direction of eGovernment systems of the future by converting from pure HTML to the media neutral XML format for all edited contents.  By separating layout and contents, all information is suitable for further processing and other IT systems right up to easy preparation for print media. Output to wireless devices - an interesting subject not only for major modern cities like Mannheim - can be realized in this manner with a minimum of effort. In Mannheim, the subject of service for citizens and interaction is emphasized particularly - objectives which can be achieved more easily with the new solution.

The entire portal - from editing system all the way to web server - uses inxire Digital Content, a software for management of content, documents and knowledge from inxire GmbH. This mature technology in combination with the intuitive operability was decisive for inxire. Moreover, the SAGA standard for eGovernment is implemented, which was defined within the scope of the initiative BundOnline 2005.

Thanks to the convenient WYSIWYG XML editor, it was possible for the customer to enter the entire contents for the portal himself. The layout for the Internet site was implemented by inxire and the employees of the City of Mannheim together pixel-precise and browser-neutral in high quality, according to a graphic style guide. The modular design of the software helped to minimize further efforts.

All contents and product information are present in XML - and therefore, in a non-proprietary format. This increases the value of the now media neutral database significantly, because the information can be further processed using other output media (e.g. PDF, print or wireless).

Objectives achieved by relaunch:

  • Assurance of high quality standard in E-Administration area – in comparison to other German cities

  • Advancement of the newly created offer in the area of E-Democracy

  • For the new offers, increase in customer orientation and testing of the introduction work in view of the actual perception of efficiency and effectivity

  • Optimization of user friendliness and navigation at www.mannheim.de

  • Promotion of city marketing objectives in terms of contents and design

  • Persuit of the corporate interests of the city administration of Mannheim through special offers

  • Increasing and fortifying user loyalty and thereby promoting utilization intensity

  • Promoting an Internet community

  • Creating consciousness within company for common Internet site and therefore promotion of Corporate Identity

  • Promoting utilization of Internet

  • Enhance and expand Mannheim's suburbs in terms of administration as communities

Would you like to learn more about inxire Digital Content?

Our clients

Margit Olbrich
IT Use, Diagnosis, and Predictive Maintenance,
DB Systemtechnik GmbH

“The topic of digitalization is very important to Deutsche Bahn. The inxire Digital Maintenance platform is an important component in this, which not only pushes us forward economically, but also with regard to the satisfaction of our clients.”

 

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Kerstin Rösner
Methodological contact person for the instruction management,
HypoVereinsbank

“Working with inxire, we have adapted our instruction management to the new digitalized world. Today, we offer our employees interactive features which they recognize from social networks, self-learning search functions and a dynamic workflow, which is based on their user profile.”

 

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Frank Closheim
Head of Product Management,
inxire GmbH

“Volkswagen uses inxire Digital Content in telematics as the central data hub with interfaces for several systems.”

Dave Long
Chief Architect,
inxire GmbH

“Numerous customers successfully use the inxire Digital Platform for business-related applications. An excellent example is the National Ignition Facility, a leading American institute which generates and processes huge amounts of data during nuclear research. As this would overload most systems, the scientists use the inxire Digital Platform, which is specially designed for the management and evaluation of very large data volumes.”

Angelika Schön
Producer,
arsEdition GmbH

“Thanks to inxire, documents can be created automatically and images and text can be located quicker - we benefit from this as much during production as during the editing process. And time-consuming manual searching has stopped completely.”

 

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Benjamin Brändle
Technical project manager,
application service development AG

“Only with the combination of an Oracle database and inxire was it possible to achieve maximum compatibility between the different data suppliers and realize the highest level of functionality at the same time.”

 

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Ulrich Beerhorst
Managing Director,
BEIT Systemhaus GmbH

“Using a solution by inxire, we can now ensure that customers and the sales forces are always supplied with up-to-date information.”

 

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Herbert Kronlechner
Director of the Office of Information and Organization,
City of Innsbruck

"inxire has supplied us with a first-class editing system and provided optimum consultation. In this manner, they have proven to be the ideal partner for us for redesigning the city portal and preparing the way for eGovernment."

 

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Uwe Deller
Director of Communications,
General Motors European Development

"As a central knowledge pool, our new platform offers us the possibility of tracking down all requested information in a quick and secure manner. With the solution inxire, which was tailored to meet our specifications, we are able to work very efficiently, pan-departmentally and across international borders."

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Frank Closheim
Head of Product Management,
inxire GmbH

“With the introduction of the inxire basic technology as a knowledge management system, the French telecommunications provider acquired a central repository for documents critical to business.”

Gerd Armbruster
Head of Division of Information Technology,
City of Mannheim

"With this solution, the individual departments can now create and update their own Internet contents without knowledge of HTML."

 

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Frank Closheim
Head of Product Management,
inxire GmbH

“Netcall uses several components of inxire Digital for its document and customer relationship management solutions, which many customers in Great Britain use.”

Frank Closheim
Head of Product Management,
inxire GmbH

“On the basis of the inxire Digital Platform, C.H.Beck has developed its own text/image archive and has been using it successfully for several years.”

Toni Schnell
Managing Director,
inxire GmbH

“With the introduction of inxire Digital Content, processes were optimized and automated globally in order to find relevant information quickly and securely.”

Frank Closheim
Head of Product Management,
inxire GmbH

“The University of Cambridge uses components of inxire Digital for their organization-wide document management.”

Birgit Schüssler
Head of Quality Management & Projects
inxire GmbH

“The introduction of inxire Digital Compliance has led to long-term savings in operating costs for the maintenance and use of the IFRS Accounting manual. The easy-to-use and high-performing software makes the workload much lighter for editors and users of the manual.”

Frank Closheim
Head of Product Management,
inxire GmbH

“The British provider for financial advice and services uses inxire Digital Platform as the basis for complaints management and archiving.”

Christian Hahn
Project manager,
TÜV Austria

“With functions such as full text search, keyword assignment, classification and complete document life cycles, we can now really make optimal use of the potential of our data pool.”

 

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Oliver Sauter
Head of IT, 
Tropa Holding Limited

“The use of inxire Digital Content means an enormous time saving. It allows the employees to access all of the important documents quickly and securely. They can concentrate their full, undivided attention on their work and focus their resources on the development of the business.”

 

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Toni Schnell
Managing Director,
inxire GmbH

“inxire supports the German Federal Armed Forces in the digitalization of their information systems. As a registry of regulations in management information systems or Digital Publishing in the commando cyber and information space, several inxire product components are being used successfully.”